WE'RE STILL AT YOUR SERVICE.
We know that these are uncertain and challenging times, and your vehicle should be the least of your worries. Should you require repairs or routine maintenance, know that Jim Gauthier Cadillac Buick GMC Certified Service experts are available to handle your vehicle service needs. GM is working with our dealership to help keep our employees and customers safe while your vehicle is in our care.
As the current situation continues to evolve, safety remains Certified Service's overriding priority. We believe that you, our valuable customers, deserve to have access to quality vehicles, parts and service, especially during times of uncertainty like these. That's why GM & Gauthier Cadillac Buick GMC is working so hard to keep our Sales, Service, Parts Departments open and clean, stocked and operational.
We pride ourselves in treating our customers like family.
First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Jim Gauthier is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.
We continue to monitor information from provincial health authorities for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.